Ready to renew? Start here

Save even more by selecting a longer term or trading in your old multi-user subscription. Growing businesses can explore our Premium option and the value of Industry Collections.

How to renew Renewing your subscription is easy - learn about renewal options.

1. Renew online: In Autodesk Account, go to Billings and Orders > Subscriptions and Contracts, select a product, and do one of the following:

   • For subscriptions on auto-renew: To ensure your renewal is successful, make sure your recurring payment method is valid and auto-renew is on.

   • For subscriptions that must be manually renewed: Click the Renew button in your renewal reminder email or navigate to the Subscriptions and Contracts section in Account. If online renewal is available, the option will display beginning 90 days before expiration.

2. Renew with a Partner: If the auto-renew or manual renew options are not available in Autodesk Account, renew with your Autodesk Partner or contact us for assistance.

   • To renew with your Partner, find their contact information in the Subscriptions and Contracts section of your account.

   • For help with renewing, contact us: thitirat.kongsantad@techdata.com and a specialist will reach out to you.

Frequently asked questions (FAQs)

How do I renew my subscription if my subscription has already expired?

Subscriptions that have expired cannot be reactivated or restarted. To use the software, simply purchase a new subscription. In many cases, you can view your purchase options for a new subscription by launching your expired software.

How do I renew my subscription if I purchased online?

Your subscription will automatically renew if auto-renew is on. Simply sign in to your Autodesk Account and select the product you want to renew. Verify that auto-renew is on and your payment method is correct.

• Sign in

• Manage settings

• Get help signing in

How do I renew my subscription if I purchased from Autodesk sales

If your subscription is enabled for auto-renew, simply verify that auto-renew is turned on and your payment method is correct in Autodesk Account.

If your subscription is not enabled for auto-renew, you’ll have to manually renew. Prior to expiration, renewal reminders will be emailed to your contract manager. If your subscription can be renewed online, go to your account to renew starting 90 days before your subscription expires.

If you have questions at renewal time, you can talk with your sales rep about options including adding seats, aligning subscription billing dates, upgrading to a Premium plan, or switching to an Industry Collection.

Why don't I see the "add a seat" option in Autodesk Account?

This feature is not available in all regions and is only available for certain subscriptions enabled with automatic renewal. If the Add Seats option doesn’t appear in your account, your subscription may not be eligible for self-service seat management. Please contact your Autodesk Partner or contact support for assistance.

Can I add a seat to my subscription at any time?

Yes, you can add seats to your eligible subscription at any time. The cost of the seat will be prorated based on the time remaining on your existing subscription. All seats will renew at the next subscription renewal date.

Why can't I change the term for my subscription?

If the option for changing your term is not visible or is grayed out, self-service term changes are not available for this subscription in Autodesk Account.

To adjust your subscription, please contact support.

Where can I get technical support?

Choose the live or online support option that works best for you–phone, chat, email, or remote desktop assistance. Contact our support specialists and explore our self-service help.

For help renewing, contact us: thitirat.kongsantad@techdata.com and a specialist will reach out to you.